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Together we examine, structure, and classify your data, and create an appropriate single-source concept. You decide on the source and target formats, and we help you choose an authoring tool that will meet your requirements. We create guidelines (style guides and terminology) for writing the documentation and plan workflows, as well as the management of data and editing rights.
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We create the necessary document templates. We then write consistent document content, with particular attention to redundancy-free data organization, and centrally archive your data. We revise existing documents according to the chosen single-source concept and the guidelines that we created.
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Both our staff and your staff check the documentation for completeness, correctness, consistency, and user-friendliness. If you have any suggestions for corrections, additions or change requests, we make them immediately.
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By agreement, we use the information pool to publish the necessary documentation: online help systems, manuals, training material, Web sites, and brochures...
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