What Is Technical Documentation?

Technical documentation provides information about technical products, ranging from hardware equipment to computer software. Technical writers from various backgrounds and industries combine interdisciplinary expertise to make technical content accessible and user-friendly. Technical documentation familiarizes users with the product and helps them to achieve the best results, as shown by the following instructions taken from an installation guide:

1. Insert the installation CD in the CD-ROM drive.
   The installation window appears
2. Select the required setup type:
   Light
   Installs the standard program features.
   Full
   Also installs features intended for use by administrators.
3. ...

Why Is Technical Documentation Necessary?

To enhance information transfer throughout the entire product lifecycle:

• At interdepartmental level within your company
• At cross-departmental level within your company
• Between your company and the customer
• For the customer's employees

Technical Documentation in the Product Lifecycle

What Are the Advantages of Good Technical Documentation for You?

• Optimum internal information management
• Less time needed for on-the-job and regular training
• Greater customer satisfaction
• Fewer customer complaints
• Standardized maintenance and support
• Improved marketing image
• Effective protection against liability claims

And What Are the Advantages for Your Customers?

• Optimum results
• Greater trust
• Less time needed for on-the-job and regular training, operation and maintenance

Comet - The Experts in Technical Documentation

Our Areas of Expertise:

• End-to-end technical documentation solutions
• Translation
• Consulting and training

Our Qualifications:

• Long-standing, successful customer relationships
• Expert market knowledge
• Outstanding project management
• International business partnerships
• Several times winner of the prize for "Excellence in Technical Communication", awarded by the Society for Technical Communication
• More than 20 years' experience

Your Benefits:

• An innovation edge
• A secure investment
• Cost savings